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The Blackboard Connect service allows authorized Warren Township Highway Department staff to create and rapidly disseminate time-sensitive messages to every email address and telephone number stored in the notification database. With the Blackboard Connect service, authorized users can contact thousands of residents/businesses in minutes. Only authorized users are allowed access to the system.
Authorized staff record or compose a voice or email message that is then delivered quickly to individual phones in the notification database.
Any message regarding the safety or welfare of our community would be disseminated using the Blackboard Connect service. Examples include severe weather warnings and updates, hazardous traffic or road conditions in the jurisdiction the Warren Township Highway Department and any other situation that could impact the safety, property, or welfare of our residents.
It is our intention and hope that every residence and commercial facility in Warren Township Highway Department be included in the notification database. For businesses, we only store one main phone number. For residents, we may have more than one number that belongs to you in the database. Additionally, you may request to have a secondary number be entered into our database for priority calling.
Yes, we can accept cell phones as secondary phone numbers in the database and encourage you to request that your number be included. You can update your contact information via a paper form available at the Warren Township Highway Department Office or download and return the Opt-In/Opt-Out Form (PDF).
Blackboard Connect takes security and privacy concerns very seriously and does not sell, trade, lease or loan any data about our clients to any third party. From a technical perspective, we utilize multiple physical and virtual layers of firewalls to maintain data security. Blackboard Connect only utilizes secure transmissions with its customers. No confidential information is ever transmitted between Blackboard Connect and its customers using email or FTP; all information is secure using VPN or FTP.
Data is hosted in state-of-the-art facilities which require photo identification, thumb-print recognition, keyed access, and are manned 24/7 with security personnel. All data is encrypted prior to being stored offsite. Blackboard Connect also retains an external, independent security firm to perform annual security audits.
The caller-ID number for calls generated by the Blackboard Connect service will be from 847-244-1101. In addition, every message will begin with the same standard announcement:
The message content will follow this standard introduction.
There are several varieties of call screening devices that use differing protocols for screening. In general, the system has been found to work with these devices; but some may require some type of pre-programming to allow our Township's telephone number to pass through. We may conduct periodic tests to assure that messages are being delivered to numbers in the notification database.
For non-residents or owners who reside out of our Township Highway Department, you may provide an additional phone number to be included in our database to contact during certain situations. In general, calls are sent to the primary number only, but we also have the ability to call multiple numbers for each residence or business when requested by the resident or business. Please contact us at 847-244-1101, ext. *301 to provide us with that information.
Should a situation arise that requires us to contact you at multiple phone numbers, we can activate the system to place a simultaneous call to all of your numbers. In most cases, we will be sending calls only to one phone number.
Yes. The area code does not impact whether or not a call is made.
For busy signals, the call will be repeated several times in an attempt to reach you. The same is true for no-answer and call-waiting. If a message recorder answers the phone, the message will be left on the answering device. If, after several attempts the call does not successfully go through, the system will stop attempting to call.
Yes. Please contact us at 847-244-1101, ext. *301 to change the phone number in our notification database.
Yes, at the end of the message playback, simply press the star (*) key on your telephone to have it repeated in its entirety.
Repeating or looping of messages happens when the system detects excessive noise in the background. Loud radio/television volumes, people talking, or busy traffic noise, can cause this. When you receive the next call, say "hello" once and turn down the volume of your radio/television or press the mute button on your telephone to allow full message delivery.
The Highway Department utilizes liquid deicers for anti-icing and pre-wetting operations. Anti-icing is the application of a blend of salt brine and a high performance liquid deicer (BEET HEET) on selected pavements before a snow or ice event. Anti-icing is intended to disrupt the bond that forms between ice particles and the pavement surface.
The Salt Institute estimates that pre-event anti-icing can be ten times more effective than deicing with granular salt after ice and snow have bonded to the road surface. By preventing this bond from occurring, ice and snow can be removed from the roadway much easier, allowing the Highway Department to reach bare pavement much quicker.
Anti-icing allows the Highway Department to clean up snow events much quicker while using much less material. Pre-wetting is the process of spraying salt with a liquid deicer (BEET HEET) before spreading the salt on the roadway. Rock salt can’t melt ice until a liquid brine is created.
Pre-wetting the salt speeds up the “brining process” thereby speeding up the melting action. Pre-wetting salt with a liquid deicer substantially increases the ice melting capacity of rock salt allowing the Highway Department to reduce the amount of salt applied to the roadway, thereby reducing material costs and overall chloride emissions to our local environment.
BEET HEET concentrate is a corrosion inhibited, organic based deicer which is 99% biodegradable and carries the U.S. Environmental Protection Agency's Design for the Environment stamp of approval. BEET HEET concentrate contains a highly refined "sugared" molasses carbohydrate, two exothermic chlorides and two non-exothermic chlorides. Calcium Chloride (CaCl2) and Magnesium Chloride (MgCl2) are both exothermic chlorides. They perform much better than Sodium Chloride (NaCl) and Potassium Chloride (KCl) because they have twice the number of chloride ions, 2 vs. 1 for NaCl and KCl. BEET HEET does not contain "de-sugared" molasses (Beet Juice).
Snow that accumulates across side roads and street corners needs to be pushed onto the corner to allow cars to turn. The snow is pushed back in the direction the truck is traveling so some corners may get more snow than others.
Snow piled at a street corner is of particular concern where there are school bus stops. If the snow accumulates at a bus stop, children may have to move up the street to board the bus. Please instruct children not to climb on the piles that have accumulated.
If a snow pile on a particular corner becomes a sight distance problem, please call the Highway Department at 847-244-1101, ext. *301.
There is no practical way for the snow plow operator to cut off the windrow of snow when crossing a driveway. This problem is especially acute on cul-de-sacs, which are very confined spaces that require the snow be placed along the outside of the circle. The problem is compounded by the fact that homeowners must clear their driveways, which places large piles of snow on the corners of the drive. It is extremely difficult for trucks to push snow onto a center island of a cul-de-sac. However, our goal is to maintain as much of the normal pavement width as possible and to allow access to mailboxes by postal carriers.
To reduce the amount of snow that is plowed in front of your driveway, blow or shovel the snow to the right side of your drive as you face the street. This reduces the chance of previously removed snow from being pushed back onto the drive.
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